Tuxedos ordered at least 2 months prior to the wedding will come in 2-3 days before the event. We will call the bride and/or groom when the tuxedos have been checked in.
It's imperative that the groomsmen try on the tuxedo no later than 24 hours prior to the wedding (48 hours for Sunday weddings,) in the event we need to exchange an item. Exchanges come from the warehouse in Richmond and come the day AFTER the exchange has been called in. For Saturday deliveries, the exchanges are guaranteed to us by NOON.
We require that every member of the groom's party provide style selection and all measurements no later than two months prior to the wedding. The groom's party should either be measured by us or with another reputable tuxedo rental company. The bridal party does not need an appointment to come in and be measured by us. Measurements we need include: height, weight, over arm, chest, coat size, neck, sleeve, waist, out seam, and shoe size.
Tuxedos are to be paid in full at the time of transaction. If a wedding is cancelled no later than two months prior to the wedding date, refunds will be processed, with the exception of $50 per tuxedo for the cancellation fee.